POLICIES
Payment Policy
Payment is due at the start of each session and can be made by cash, e-transfer or credit card.
If you are covered by extended health insurance through your employment, you may be eligible for some coverage of counselling sessions. I recommend clients check with their insurance provider to ensure coverage details prior to their session.
Extended health providers that may be eligible for reimbursement include:
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Sun Life
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Pacific Blue Cross
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Green Shield Canada
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Canada Life
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Claimsecure
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Manulife
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Crime Victims Assistance Program (CVAP)
Cancellation Policy
Your appointment is reserved just for you. Cancellations made with less than 48 business hours notice before a scheduled time will be charged 50% of the session rate and cancellations with less than 24 business hours notice and no shows will be charged 100% of the session rate.
Confidentiality
All the information that we share together is strictly confidential unless one of the following should occur:
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The courts subpoena my files.
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I am subpoenaed as a witness in court.
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I suspect a case of child abuse that has not been previously reported. In this case I am required by law to report to the Ministry for Children and Families.
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If you threaten to harm yourself or another. In this case I am also required to report this to the proper authorities.